Do you take payment by EFT / Bank Transfer?

Yes, we do. Upon checkout, please select the ‘Direct Bank Transfer’ option to make your payment directly into our holding company’s bank account via EFT. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

Do you take payment by credit and debit card?

(Our credit & debit card processing facilities are currently temporarily offline. For now, please use the EFT / Bank Transfer payment option upon checkout.)

Our payment systems make paying by card a breeze! Once you’re ready to pay select the Credit/Debit card option, and enter all of the details listed: Card Number, Expiry Date, and the 3-digit security code found on the back of your card.

Once payment is successful we will begin processing your order.

No amount will be withdrawn from the card until goods have been shipped.

Please be aware that on occasions an additional security measure has been put in place to protect these accounts against fraud. Please contact your card supplier if you have not been allocated a code for this security check.

Do you take orders via cheque?

No, we currently do not accept personal cheques for online orders or for wholesale orders.

Do you take payment via postal orders?

No, we currently do not accept postal orders.

Do you accept cash in envelope?

No, we currently do not accept Cash in Envelope payments.

Do you offer wholesale and bulk buying options?

We are more than happy to take wholesale orders and you will need to contact info@selvasemillas.com to create an account, also contact us in advance for bulk purchases (100 seeds +), prior to making your order.

Please email us with the quantity and items which you are interested in and we will contact you with more information.

Do you accept refunds?

At Selva Semillas we strive on providing our customers with the best quality products available on the market. In the rare case that you are unhappy with your purchase, please contact us so we can attempt to work with you to rectify the issue.

Refunds are only possible on products that have been proven to be damaged upon arrival. In this case, we require you to please take photos of your damaged product as soon as it arrives, and send us these photos along with more details at info@selvasemillas.com

After the return has been agreed upon, all products will need to returned to our warehouse. From here we will assess the items, and will contact you regarding the refund verdict.

The shipping and return costs are non-refundable, unless stated otherwise.